Please allow up to 7 working days for delivery of your order. We endeavour to get your parcel to you in less time than this but this allows for any problems. Please contact us if your parcel does not arrive within 7 working days of ordering.

Our standard shipping rate is £4.95.

Free shipping for orders over £75!

Shipping is done via MyHermes for most orders and are collected direct from our Ivybridge branch. Once collected you will be emailed a MyHermes tracking number. The only exception to this is 6kg, 12kg & 15kg bags of food which are sent direct from the warehouse, and letter sized packages which are sent via Royal Mail.

Collections are made Tuesday – Friday, any orders placed over the weekend will be collected Tuesday or Wednesday the following week.

We try our best to recycle boxes and all of our online orders are sent in boxes which have been used before, to do our bit for the environment!