Please allow up to 7 working days for delivery of your order. We endeavour to get your parcel to you in less time than this but this allows for any problems. Please contact us if your parcel does not arrive within 7 working days of ordering.
Our standard shipping rate is £4.95.
Free shipping for orders over £75!
Shipping is done via DPD or MyHermes for most orders and are collected direct from our shop. Once collected you will be emailed by either DPD or MyHermes with a tracking number. The only exception to this is 6kg, 12kg & 15kg bags of food which are sent direct from the warehouse.
Collections are made Tuesday – Friday, any orders placed over the weekend or bank holidays will be collected Tuesday or Wednesday the following week.
We try our best to recycle boxes and all of our online orders are sent in boxes which have been used before, to do our bit for the environment!